Webinar: Redefining Bereavement Beyond the Funeral 12th May 2026
Overview and why attend: This book explores a critical but often overlooked reality within bereavement services: the most vulnerable moment for families is not during the funeral, but after it. Drawing on lived experience, frontline funeral practice, and years of community engagement, the book challenges traditional models that define care by completion rather than continuity. […]
WEBINAR: UNDERSTANDING DIVERSE CULTURAL NEEDS IN DEATH AND BEREAVEMENT – 29TH APRIL 2026
WEBINAR (Wednesday 29th April 2026 4.00pm – 5.00pm) Overview: Are you confident you can serve every person that comes through your door – whatever their faith or cultural background? As the UK becomes increasingly diverse, funeral directors who understand the cultural and religious needs of their communities are better placed to serve the bereaved with […]
Webinar: Getting Visible On Google Without Paying For Ads – 11th February 2026
Overview and why attend: The data is in… and it tells us nearly 80% of consumers, including the vast majority of over 55s, go online to access funeral plan information. So, if you’re not visible online, you’re missing out. Join us and our digital agency, Crawl, to hear more on how to become more visible online […]
Webinar: Your Last Gift / Register – 25th February 2026
Overview: We all know that when a family walks through your door, they are typically dealing with the twin burdens of grief and the administrative nightmare of sorting through a life left behind. As independent funeral directors, you oftern see the chaos caused when the deceased hasn’t left clear instructions. This webinar is with the author […]
Webinar: The Code For Change – 28th January 2026
Overview: A brief history of how SAIF came to this point and the reason for changing the current Code of Practice. Followed by a review of the changes and structure of the new Code of Practice. Please read December SAIFInsight pages 18 – 20 which explains what you need to know. Presenters: Paul Allcock F.SAIF and Joe […]
Webinar: Empowering your communities in the care of their dead – 10th December 2025
Overview: How empowering your communities in caring for their dead can enhance your businesses and job satisfaction. Who: Cara Mair from ARKA Original Funerals (2003) and Carrie Weekes from A Natural Undertaking Ltd (2014) What will be covered: Supporting your clients in becoming more involved in the care of the body. Why: To show the unique […]
Webinar: Supporting you and your arrangers in a changing landscape – 12th November
Supporting you and your arrangers in a changing landscape The number of people searching online for a funeral director has increased significantly in the last five years. By the middle of the pandemic there was one search for a ‘funeral director’ online for every two funerals delivered in the UK. However, on average, Independent Funeral Directors are not […]
What’s the real cost of funerals?
Independent survey provides an alternative view on the cost of funerals in 2025. During this webinar members learned the key findings of this new report by Funeral Solution Expert. The investigation reached its conclusion through a variety of sources, including a survey conducted among SAIF Members. Watch the recording now and learn: • Pricing strategies […]
Webinar: Benchmarking your funeral home’s visibility online
Benchmarking your funeral home’s visibility online: What’s working, what’s not, and how to improve Insights and practical steps to increase your visibility online so that more families can reach you more easily In this practical, 30-minute webinar, SAIF Associates Your Business Angels presented real Google Ads data to show you how families are finding (and choosing) […]
Webinar: Be prepared for a Cyber Attack
Cyber attacks are on the rise, hugely impacting many high street retailers. Hackers are deploying sophisticated viruses and ransomware attacks are an increasing threat to businesses. Join SAIF’s webinar with Grant Packham and Ben Ryder, Cyber Specialists at Associate Member SGC Consulting. Grant and Ben will outline: Avoiding common misconceptions of what Cyber Security is Identifying potential […]
Member Webinar: New research on deceased people’s wishes
Member Webinar: New research on deceased people’s wishes Professor Kate Woodthorpe of Bath University presented a fact-filled description of her team’s latest research. The findings are from a study on deceased people’s wishes and family disputes conducted in early 2025. Findings cover significant issues: the fundamental question of who a funeral is for the implications […]
Webinar: The Employment Rights Bill – what you need to know and how to prepare
The Employment Rights Bill – What You Need to Know & How to Prepare The Employment Rights Bill 2024 was introduced in October 2024. It’s set to reshape workplace practices – understanding its impact will give your organisation a strategic advantage. In this whistlestop session, Loch Associates explore the key elements of the bill and […]
Stand out in the crowd with Google ads: Your Business Angels
Stand out in the Crowd – Your Business Angels How your funeral business can compete with the UK’s Top Funeral Advertisers Did you know: The phrases “funeral homes near me” and “funeral directors near me” drive over 5,800 searches every month in the UK? National brands like Co-op and Farewill are dominating search results with 700+ ads being seen. […]
SAIF Webinar on Repatriation
All you need to know about global repatriations with Rowland Brothers International In this webinar, Fiona Greenwood, Operations Director at Rowland Brothers International outlines: Key elements & complexities for organising a repatriation both inbound and outbound Documentation required by UKFD’s for outbound repatriations Important information/expectations for inbound repatriations. The presentation features case studies and an […]
Future proofing your Family Business
Mairi Mickel is a Family Business Expert & Visiting Professor. In this webinar Mairi discusses how to survive transition and how to ensure both the Business and the Family thrive in its wake. Mairi’s consultancy specialises in family dynamics, governance and communication. She is a Faculty member and Fellow of the Family Firm Institute […]
Member Webinar with SAIF Support
“The day I nearly quit as a funeral director” Joanna Williams worked as a counsellor for SAIFSupport for five years. This included helping Members during the height of the COVID pandemic. Joanna heard a lot about the stress and pressure that often comes alongside a career in the funeral profession. On some occasions colleagues talked […]
Webinar Recording: Communication Conundrums
Are workplace misunderstandings causing friction in your team? “Communication Conundrums,” is presented by Amy White of Loch Associates Group. The session is designed to enhance workplace interactions for both employees and employers. Amy explores the importance of communication in the workplace. Watch the webinar recording to gain: an understanding of various communication styles such as […]
Reviewing your sustainability goals
Have you reviewed your company’s sustainability goals recently? We can see the effects of climate change in everyday life. We know we need reduce our negative impact on the environment. But where do we start? How can the profession make meaningful, yet achievable, changes? Where can Funeral Director and Associate Members find relevant information? The Greener Globe […]
Complaints – how to handle and diffuse
SAIF members may watch a recording of the webinar on 6th February 2024 when we explored complaints and how best to handle them. Philip LeShirley, Senior Trading Standards Specialist at Buckinghamshire and Surrey Trading Standards, reminded attendees that complaints are an inevitable part of being in business. He advised how to be proactive in dealing […]
Your direct cremation questions answered
What is the future of direct cremation? And how should independent funeral directors respond or modify their businesses in a changing world? The answers to these questions and more were covered in a special webinar focusing on unattended funerals on 7th November at 3pm. Building on SAIF’s successful Direct Cremation Toolkit, which is being adopted […]
Who has the final say when arranging a funeral?
The legal right to organise a funeral: Who has the final say? As a funeral director, no doubt you’ll have dealt with families at loggerheads. Conflicts can range from simple issues like music choice through to the more serious question of whether to bury or cremate. What should you do when faced with a family […]
How can SAIF Digital help your business?
How can SAIF Digital help you reach more clients? The number of people searching online for a funeral director has increased significantly in the last five years. By the middle of the pandemic there was one search for a ‘funeral director’ online for every two funerals delivered in the UK. However, on average, Independent Funeral Directors are not […]