Blog Archives
Facebook Masterclass April 2024
Are you making the most of your Facebook page? You’ve created your Facebook page. You’ve added some great pictures....
Webinar recording: Complaints – how to handle and diffuse
SAIF members may watch a recording of the webinar on 6th February 2024 when we explored complaints and how...
Webinar recording: Your direct cremation questions answered
What is the future of direct cremation? And how should independent funeral directors respond or modify their businesses in...
Webinar Recording: Guiding the Grief Journey
Each person grieves in their own unique way. How do you ensure you’re giving the most appropriate guidance on...
What does physical and mental fitness mean for funeral professionals?
Are you mentally and physically fit enough to meet the daily challenges facing funeral professionals? Katie Stevenson presented this...
SAIF Webinar: Is the rise in direct cremations affecting your business?
The pandemic created much change in our society, including the way people work, shop and organise funerals. Massive advertising...
Recorded webinar: How will the Fuller Inquiry affect your funeral business?
How will the Fuller Inquiry affect your funeral business? The much-publicised Fuller Inquiry has two phases to its consultation:...
Recorded webinar: 14th February – Signposting bereaved people
There’s a wealth of online materials for bereaved people. How do you direct families to the most appropriate advice...
Recorded Webinar: Understanding Consumer Vulnerability
Have you prioritised best practice for vulnerable customers? Does your funeral business have a policy and staff guidelines in...
Recorded Webinar: Who has the final say when arranging a funeral?
The legal right to organise a funeral: Who has the final say? As a funeral director, no doubt you’ll...
