SAIF Care

SAIF Care is a bereavement support package which includes a telephone bereavement careline and email support.

It is available to clients of all SAIF Members who wish to access grief care and bereavement support.

Clients are able to access trained and qualified staff provided by Professional Help Ltd, Monday to Friday from 9.00 am until 9.00 pm. 

  • SAIF Care Helpline: 0800 917 7224
  • Email:                     
  • SAIF Care Chat – an online chat box, resourced by qualified counsellors (access details will be provided shortly)

Most people expect to be very upset or distressed when someone close to them has died. What takes many people by surprise is how strong the emotions can be, how they can change very quickly, and how long they last.

People around you may seem to think you should be ‘back to normal’ after a few weeks or months. You might appear to be your usual self to other people, but you know that on the inside, you’re not even sure what normal is anymore.

Everyone grieves in a way that is unique to them and their relationship with the person who has died. Well-intentioned people may say to you, ‘Time is a great healer.’ Sometimes, however, it can seem that life is more difficult as the weeks and months go by.

We know that no-one can understand exactly what your loss feels like to you. But we do understand that it’s sometimes easier to talk to someone outside of your friends and family about grief and the impact of bereavement of your life and this is why we offer the SAIFCare Chat service.

SAIFCare Chat is supported by GriefChat, created by bereavement experts. Click on the SAIFCare Chat box below and you can chat directly to a specially trained bereavement counsellor.

GriefChat counsellors are experienced in supporting bereaved people and will listen to your story, explore how your grief is affecting you and help you to find any additional support you might need. SAIFCare Chat is a completely free service and is available Monday-Friday, 9am-9pm or by email out of these hours.

SAIFCare Chat, through GriefChat provides emotional support for bereaved people, access to trained bereavement counsellors and referral into other specialist bereavement services.

Find a SAIF Member