Caring for your clients and staff – exciting news of SAIF Care and SAIF Support

23/12/2019   //   No Comments
We’re pleased to report that the highly successful SAIF Care has changed to a telephone bereavement careline and email support as a FREE benefit to ALL SAIF member firms from 1st January 2020.
SAIF Care is for any of your clients who wish to access grief care and bereavement support, which is now available to ALL SAIF member firms at no cost.  This is a significant step forward in assisting independent funeral directors in leading the way in providing grief care in their communities.
Your clients will be able to access trained and qualified staff provided by Professional Help Ltd, Monday to Friday, 09.00 to 21.00 hours. 

SAIF Care helpline: 0800 917 7224
SAIF Care Chat – an online chat box, resourced by qualified counsellors    
For those who wish to offer face-to-face counselling to your clients, we have agreed competitive rates for counsellors across the UK via Professional Help Ltd and your firm can purchase a block of counselling sessions.  This will be by direct contracting between your firm and Professional Help Ltd.  If you wish to know more about this, please contact Professional Help by email or telephone them on 01524 782910.

 Leaflets / Posters / Digital Copy for your websites
SAIF Business Centre will be sending you a poster for each of your offices; leaflets about SAIF Care for your clients and digital copy to update your website and instructions on how you can hyperlink from your website to SAIF Care Chat box. These resources will be with you during the week commencing 13th January 2020.
Please note: we politely request that you withdraw existing SAIF Care literature (posters and leaflets) by 1st January 2020. 
The SAIF Care logo remains unchanged and will be posted to those not previously opted in during 2019. The new SAIF Care service will be reviewed during the second half of 2021 to ensure it is an effective service to our members. This new benefit is great news as we seek to support our clients and families during the dark times of grief and loss.
Looking after you and your staff’s well-being is paramount in the funeral profession especially as we enter the winter season when the demands of caring for the deceased and their families and friends reach a peak over the next three months.
Remember, SAIF Support is a benefit of your membership to you and your whole staff team. It is confidential and resourced by qualified professionals and it is free to your firm from SAIF.  SAIF Support can be accessed by telephone or email.  And if the assessment of the Professional Help team recommends counselling, then there are up to six counselling sessions available either in person or online (Skype/Facetime) at no cost to your firm or the staff member. It is a confidential service.
This is how seriously SAIF takes supporting the fourth emergency service across the UK, the funeral service.  Remember you don’t need to be at crisis point – intervention prior to that is recommended.
SAIF Support can be accessed Monday to Friday, 09.00 to 21.00 hours.
Telephone helpline:    0800 077 8578
If you have any questions about SAIF Care or SAIF Support please contact SAIF Business Centre by email  or telephone 0345 230 6777. 

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