Overview and why attend:

This book explores a critical but often overlooked reality within bereavement services: the most vulnerable moment for families is not during the funeral, but after it.

Drawing on lived experience, frontline funeral practice, and years of community engagement, the book challenges traditional models that define care by completion rather than continuity. It positions aftercare not as an optional extra, but as the completion of care — where trust is built, risk is reduced, and meaningful support truly begins.

Through real case scenarios, practical frameworks, and culturally informed insight, the book examines:

• The role of aftercare in preventing escalation and safeguarding vulnerable individuals
• Postvention as intervention, particularly in suicide bereavement
• The impact of faith, culture, and community on how grief is experienced and expressed
• The hidden cost of unstructured emotional labour on staff, and how to protect wellbeing through clear pathways
• How funeral directors can strengthen trust, relevance, and sustainability through continuity of care

The book also introduces a structured, scalable approach to aftercare that can be adopted across funeral services, healthcare, and community settings — without losing the humanity at its core.

At its heart, this is not just a book about funerals.

It is a call to rethink how we respond to grief — and how, by remaining present beyond the expected moment, professionals can transform outcomes for families, communities, and the sector as a whole.

Presenters:

Ahmed Alsisi of White Rose Funerals and Terry Tennens, Chief Executive of SAIF

Recording:

The recording is available on the Members Training page under the Bereavement Support recorded webinar section. Please note this is a member-only resource and login is required to access it.