IFD College: Funeral Administrator Course via Zoom – 28th February 2023 & 7th, 14th and 21st March

Event Date: 28 February 2023


Virtual, via Zoom

Time: 09.00 – 12.30 each day


Who should attend?

Designed for the Administration Staff, Funeral arrangers and Receptionists.  Foundation – Funeral Practitioner Units 4/G1 and 5/G2 should have been completed or be in progress.  Suitable for Students in England, Wales and Northern Ireland.  Scottish students should contact the College Administrator at the email address below.

For students who only need 2 Units to complete their Certificate in Funeral Practice the following Units will be taught on each day:

28th February 2023 – Units AD1 and AD4
7th March 2023 – Unit AD3
14th March 2023 – Unit AD2
21st March 2023 – Units AD5 & AD6


Verbal questioning, simple written assignments, observation, other appropriate and acceptable means of assessment.  The date of the assessment is agreed between the learner, his/her employer and the assessor.  The learner’s completed portfolio is sent for verification, together with the assessor’s report.



This Unit is about:

  • The effects of bereavement
  • How people react to bereavement
  • How Funeral Directors can help
  • Thinking about your own emotional needs and coping skills
  • Funeral planning

At the end of this training workshop the learner should be able to:

  • Understand the physical and emotional effects of bereavement and grief
  • Understand the needs of the bereaved and give support
  • Demonstrate an understanding of the need to support yourself & colleagues
  • Understand how bereavement can affect a client’s behaviour
  • Communicate effectively with clients and colleagues using a range of methods.
  • Understand the concept of funeral planning and the value to both business and consumer


This Unit is about:

  • The role of Trade Associations in the Funeral Profession
  • The role of the Funeral Director

At the end of this training workshop the learner should be able to:

  • Describe the role of Trade Associations in the modern world and in the Funeral Profession in particular
  • Understand the key elements and obligations of a code of practice
  • Be aware of the values of arbitration, conciliation, redress and consumer’s rights
  • Understand and appreciate the role of the Funeral Director in modern society and in his/her community

Find out more

Visit the IFD College website to read the course prospectus or contact Sharon at SAIF Business Centre on 0345 230 6777.


The IFD College offers SAIF members 10% discount.

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