Welcome to new SAIF Members Hill Brothers in ThirskFebruary 3, 2016 // No Comments
Established in 2001 in Thirsk, North Yorkshire by Richard and Jeffrey Hill, Hill Brothers quickly earned a reputation for its sensitive, personal, family-centric service. Having expanded with a second office in Northallerton, in 2011, the business continues to grow. Hill Brothers offers a comprehensive range of services, walking customers through the often complex and emotional journey of organising a funeral, while giving them full control over the important decisions of style and tone.
Respect and dignity are the Hill Brothers’ watch words, and the business sets great store in its 24-hour service and relationship with customers. “Relationships are at the heart of what we do, and everyone’s needs are different, so we need to be sensitive to that,” says Richard Hill. “Everyone involved with the business is here because they have a way with people. For example, several of our bearers are retired police officers and firefighters, and understand how to relate to people under difficult circumstances.”
Hill Brothers is definitely a family affair, with Richard and Jeffrey’s mother (a retired nurse) and father (who worked in the hospital mortuary) also now working for the business – a fact they believe has contributed greatly to the business’s success. “I believe there really is something special about family funeral directors,” says Richard. “We take personal pride in what we do, and we know it means a lot to customers that they can pick up the phone at any time of the day or night and speak to one of us. It’s not just a business.”