Cancellation of Contracts

SAIF Business Centre recently reported about The Consumer Contracts Regulations, which came into effect on 13th June 2014.

The regulations are important when you arrange a funeral at someone’s home rather than at your funeral premises. The most important point for funeral directors is that consumers or clients now have 14 days, instead of the previous 7 days, in which they may cancel a contract made face-to-face off-premises.

SAIF members may logon to the Members’ Area and read further information on this subject from Essex County Council Trading Standards.  There is also a template of a cancellation note which you can download. Click here (you will be asked to Logon if not already).